Panasonic KX-TDA/E/NCP500-1000/NS Range - Serial connection
These instructions help you configure your Panasonic KX-TDA/E/NCP500/1000/NS Range phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Support files
Ensure the following support files exist in the /config/
folder of the TIM Plus application:
Panasonic KX-TD Series.TDS
Panasonic KX-TD Series.TDT
Contents
Configure the SMDR output
You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.
Follow the steps below to configure your Panasonic phone system to output SMDR to TIM Plus.
- Log in to the Panasonic Maintenance Console program.
- Click on the 11. Maintenance tab from the left-hand menu.
- Click on the SMDR tab and configure the options as shown below:
- Click on the SMDR Options tab and configure the options as shown below:
- Click on the Apply button to save the changes.
Installing NetPBX
The Panasonic KX-TDA/E/NCP500/1000/NS Range phone systems can send SMDR information via a serial connection. To collect the call logging data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:
Install and configure NetPBX
Configure TIM Plus
Follow the steps below to configure TIM Plus to connect to your Panasonic KX-TDA/E/NCP500/1000/NS Range:
- Click on the
Directory
tab. - If you don't have a site set up, press
Add
and selectPBX
from the drop-down menu. In the dialogue window, name your site and then selectAdd
. - Locate the site object you want to configure in the Directory, click on it and select
Properties
. - In the Site Properties window, select Panasonic KX-TD Series from the PBX model drop-down list.
- In the Connection method field, select No connection required from the drop-down list.
- Click on the
Save
button to apply the settings.